Summary information about the OTA channel
- Overall rating: 6 /10
- Current operational status: Active
- Supported languages: Vietnamese, English, Chinese, Korean, Japanese, German, Spanish, French, Italian, Russian, Thai, Other languages
- Year of establishment: 2008
- Main OTA service types provided: Room sales
- Services provided: Travel package, Accommodation, Tour, Sightseeing tickets
- Scope of operations: Global
- Support time for new approval process: Less than 1 week
- Headquarters of OTA channel: San Francisco, California
- Subsidiaries/ Other brands: Turo, Luxury Retreats, HotelTonight, Vamo
- Owned by a parent company/group: Airbnb
- Evaluation of OTA sales/account opening for suppliers: Easy
- Some limitations when collaborating with OTA channels: Limited number of accommodations available for sale
- Which is platform where customers can book services?: Website and Mobile app (iOS, Android)
- Does the OTA have an Extranet/ App for supplier/ owners?: Extranet and Mobile app (iOS, Android)
- Service fee calculation method: For both (suppliers and customers)
- Minimum sales commission fee for supplier: 3 %
- Payment methods for customers (On frontend website or App): Credit card, E-wallet (by country)
- Type of OTA channel: OTA channel
- Support contact methods: Ticket, Hotline Call
- Support link of the OTA channel: https://www.airbnb.com/resources/
- Registration link: https://www.airbnb.com/host/homes
- Data updated: 07/10/2024
Airbnb, Inc. is a global leader in the hospitality industry, providing unique accommodations and experiences for travelers around the world. Established in 2008 and headquartered in San Francisco, California, Airbnb has transformed the way people think about travel and lodging. Here’s a closer look at Airbnb’s operations, benefits for customers, and partnership opportunities.
Company Overview
- Founded: 2008
- Headquarters: San Francisco, California, USA
- Global Reach: Airbnb operates on a worldwide scale, connecting hosts and guests from various countries.
- Subsidiaries: The company encompasses notable brands such as Turo, Luxury Retreats, HotelTonight, and Vamo.
- Workforce: With over 6,000 employees, Airbnb is dedicated to maintaining high service standards and customer satisfaction.
- Revenue: In 2022, Airbnb generated $8.4 billion in revenue, demonstrating its robust market presence.
- Profit: The company reported a profit of $1.2 billion in 2022, showcasing its successful business model.
- User Base: Airbnb has more than 150 million users globally, reflecting its popularity among travelers.
- Language Support: The platform offers support in multiple languages, including English, Chinese, and Japanese, making it accessible to a diverse audience.
Benefits of Booking Through Airbnb
- Cost Savings: Airbnb often provides competitive pricing options compared to traditional hotels, allowing travelers to find affordable accommodations that fit their budget.
- Local Experience: Staying at an Airbnb property allows guests to enjoy a more authentic local experience, making them feel like a true resident of the area.
- Space and Amenities: Many Airbnb listings offer more space than typical hotel rooms, along with amenities such as kitchens, washers, and dryers, enhancing the comfort of the stay.
- Diverse Options: Travelers have the freedom to choose from various types of accommodations, ranging from simple apartments to unique and distinctive properties.
- 24/7 Customer Support: Airbnb provides around-the-clock customer service to address any issues that may arise, ensuring a smooth travel experience.
Partnering with Airbnb as a Supplier
For businesses and service providers, partnering with Airbnb presents a wealth of opportunities:
- Increased Revenue: By offering supportive services to Airbnb hosts, you can enhance your revenue stream and create additional business opportunities.
- Flexible Pricing: As a partner, you have the autonomy to set your pricing for the services you provide, allowing you to tailor your offerings based on market demand.
- Independent Work: The partnership allows you the flexibility to work independently, setting your own schedule and pace, making it a great option for freelancers and entrepreneurs.
- Community Support: Airbnb provides a wealth of tools and access to a community of professionals to help you develop and improve your services, fostering growth and success in your business.
Airbnb is more than just a platform for booking accommodations; it’s a revolutionary service that connects travelers with unique experiences. Whether you’re a guest looking for affordable and local lodging or a partner seeking to enhance your business, Airbnb offers unparalleled opportunities. Join the Airbnb community today and explore the benefits it brings to both travelers and service providers alike!
