KKday OTA Channel Review for supplier

Summary information about the OTA channel

Overall rating: 5 /10
Current operational status: Active
Supported languages: English, Chinese, Other languages
Main OTA service types provided: Tour/travel service sales
Services provided: Travel package, Tour, Sightseeing tickets, Transportation, Other services
Scope of operations: Global
Support time for new approval process: More than 3 weeks
Owned by a parent company/group: Other
Some limitations when collaborating with OTA channels: No contact information, Only show lead form, It take to long time to respond/ support
Which is platform where customers can book services?: Website and Mobile app (iOS, Android)
Does the OTA have an Extranet/ App for supplier/ owners?: Extranet and Mobile app (iOS, Android)
Service fee calculation method: For suppliers
Minimum sales commission fee for supplier: 20 %
Payment methods for customers (On frontend website or App): Credit card, E-wallet (by country)
Type of OTA channel: OTA channel
Support contact methods: Ticket
Registration link: https://www.kkday.com/en/kk/supplier
Data updated: 08/10/2024

KKday is one of Asia’s leading online travel booking platforms, known for offering a wide range of diverse and unique travel experiences.

Benefits for Customers Booking via KKday:

Variety of Choices: KKday provides a massive selection of travel activities, ranging from traditional sightseeing tours to unique experiences such as local cooking classes, hidden destination explorations, and adventurous outdoor activities.
Easy Ticket Booking and Payment: KKday’s user-friendly interface allows customers to easily search, compare, and book services. The payment process is also simplified and secure.
Detailed Reviews and Authentic Images: KKday offers numerous customer reviews and authentic photos, giving travelers a clear insight into services before making a purchase.
Professional Customer Support: KKday’s support team is always available to assist customers with their queries and provide support throughout the booking and service experience.

Benefits for Businesses (Service Providers) Partnering with KKday:

Market Expansion: KKday helps businesses reach a large number of travelers, particularly those from Asia.
Brand Visibility: Being featured on a reputable platform like KKday enhances the business’s brand visibility and attracts more customers.
Efficient Order Management: KKday provides online tools that allow businesses to track orders, manage schedules, and communicate easily with customers.
Access to Customer Reviews and Feedback: Reading customer reviews and feedback allows businesses to improve their service quality and enhance customer experience.

Limitations of Partnering with KKday:

Transaction Fees: KKday charges a certain fee for each successful transaction, which may impact business profits.
High Competition: KKday hosts many service providers, so businesses must offer unique products and services to stay competitive.
Platform Dependence: Businesses relying heavily on KKday may be affected by any changes the platform makes.
Strict Regulations: KKday has strict regulations regarding service quality and customer experience, and businesses must comply to avoid account suspension.

KKday is an excellent platform for travel businesses looking to expand their market and offer unique experiences to customers. However, to succeed on KKday, businesses need a clear strategy, high-quality services, and continuous efforts to improve customer satisfaction.