Summary information about the OTA channel
- Overall rating: 6 /10
- Current operational status: Active
- Supported languages: Vietnamese, English, Thai, Other languages
- Year of establishment: 2012
- Main OTA service types provided: Room sales
- Services provided: Travel package, Accommodation, Tour, Airline tickets, Sightseeing tickets, Transportation, Other services
- Scope of operations: Global, Asia
- Support time for new approval process: More than 1 week
- Headquarters of OTA channel: Indonesia
- Owned by a parent company/group: Other
- Evaluation of OTA sales/account opening for suppliers: Difficult
- Which is platform where customers can book services?: Website and Mobile app (iOS, Android)
- Service fee calculation method: For suppliers
- Minimum sales commission fee for supplier: 20 %
- Payment methods for customers (On frontend website or App): Credit card, E-wallet (by country)
- Type of OTA channel: OTA channel
- Support contact methods: Email, Live Chat, Hotline Call
- Email support: [email protected]
- Registration link: https://www.traveloka.com/en-vn/partnership
- Data updated: 07/10/2024
Traveloka is one of the leading technology companies in Southeast Asia, specializing in online travel services such as flight bookings, hotel reservations, car rentals, and other travel-related services. Headquartered in Indonesia, Traveloka has rapidly expanded its operations to many countries in the region and has become one of the top choices for users when booking flights and other travel services.
Benefits of Booking Services through Traveloka
- Wide variety of options: Traveloka offers an enormous range of choices for flights, hotels, and other travel services, from budget airlines to luxury hotels.
- Competitive pricing: Traveloka frequently runs promotions and discounts, making it easy to find the best prices for flights and hotel rooms.
- Convenient booking: The user-friendly interface allows you to easily search, compare, and book tickets online.
- Secure payment: Traveloka ensures a safe payment process and protects customer information.
- 24/7 customer support: Traveloka’s customer support team is always ready to assist you throughout your booking process and service usage.
Benefits of Partnering with Traveloka (For Service Providers)
- Market expansion: Traveloka helps you reach a large customer base across Southeast Asia, increasing revenue and expanding your business market.
- Increased credibility: Partnering with a reputable platform like Traveloka boosts the trustworthiness and credibility of your services in the eyes of customers.
- Easy order management: Traveloka provides an online order management system, enabling you to track and manage bookings effectively.
- Targeted customer reach: You can target potential customers through Traveloka’s marketing tools.
Limitations of Partnering with Traveloka
- High competition: The market on Traveloka is very competitive, so you need unique products and services to attract customers.
- Service fees: Traveloka charges a certain fee for each successful booking.
- Quality standards: You must ensure that your services meet the quality standards set by Traveloka.
Comparison with Other Platforms
Traveloka is one of the main competitors of other online booking platforms like Agoda, Booking.com, and Expedia. Each platform has its own advantages and disadvantages, so you should carefully compare them before deciding to partner.
Traveloka is an excellent platform for both travelers and travel service providers. If you’re looking for a platform to book flights, hotels, or want to expand your business market, Traveloka is a worthwhile option to consider.
