Summary information about the OTA channel
- Overall rating: 5 /10
- Current operational status: Active
- Supported languages: English, Chinese, Korean, Japanese, German, Spanish, French, Italian, Russian, Thai, Other languages
- Year of establishment: 2008
- Main OTA service types provided: Tour/travel service sales
- Services provided: Travel package, Tour, Sightseeing tickets, Transportation, Other services
- Scope of operations: Global
- Support time for new approval process: More than 2 weeks
- Headquarters of OTA channel: Zurich & Berlin
- Owned by a parent company/group: Other
- Evaluation of OTA sales/account opening for suppliers: Very difficult
- Some limitations when collaborating with OTA channels: It take to long time to respond/ support
- Which is platform where customers can book services?: Website and Mobile app (iOS, Android)
- Does the OTA have an Extranet/ App for supplier/ owners?: Extranet only
- Service fee calculation method: For suppliers
- Minimum sales commission fee for supplier: 30 %
- Payment methods for customers (On frontend website or App): Credit card, E-wallet (by country)
- Type of OTA channel: OTA channel
- Support contact methods: Ticket
- Support link of the OTA channel: https://supplier.getyourguide.com/contact
- Registration link: https://www.getyourguide.supply/
- Data updated: 08/10/2024
GetYourGuide is one of the largest online platforms for booking tours and travel experiences globally, directly competing with Klook and Viator. This platform connects millions of travelers with unique tours, activities, and services at thousands of destinations worldwide.
Benefits of Booking Services through GetYourGuide
- Wide variety of options: GetYourGuide offers a vast collection of tours, attraction tickets, and experiential activities, from famous tourist spots to unique local experiences.
- Convenient booking: You can easily compare prices, read customer reviews, and book tickets online quickly and securely.
- Flexible payment options: GetYourGuide supports various payment methods, making transactions more convenient for you.
- 24/7 customer support: GetYourGuide’s customer support team is available around the clock to assist you throughout your booking process and service experience.
- Attractive promotions: GetYourGuide frequently offers promotions and discounts to help you save on travel expenses.
Benefits of Partnering with GetYourGuide (For Service Providers)
- Market expansion: GetYourGuide helps you reach a large number of global travelers, increasing revenue and expanding your business market.
- Increased credibility: Partnering with a reputable platform like GetYourGuide boosts the trustworthiness and credibility of your services in the eyes of customers.
- Easy order management: GetYourGuide provides an online order management system, allowing you to track and manage bookings efficiently.
- Targeted customer reach: You can target potential customers through GetYourGuide’s marketing tools.
Limitations of Partnering with GetYourGuide
- High competition: The market on GetYourGuide is highly competitive, so you need unique products and services to attract customers.
- Service fees: GetYourGuide charges a certain fee for each successful booking, which can impact your profit margins.
- Quality standards: You must ensure that your services meet the strict quality standards set by GetYourGuide.
- Approval process: Registering and getting your products approved on GetYourGuide can take time.