Summary information about the OTA channel
- Overall rating: 7 /10
- Current operational status: Active
- Supported languages: Vietnamese, English, Chinese, Korean, Japanese, German, Spanish, French, Italian, Russian, Thai, Other languages
- Main OTA service types provided: Review/ Suggestion
- Services provided: Travel package, Accommodation, Tour, Sightseeing tickets, Transportation, Other services
- Scope of operations: Global
- Support time for new approval process: More than 1 week
- Headquarters of OTA channel: Massachusetts, USA
- Subsidiaries/ Other brands: Viator, TheFork, FlipKey, Holiday Lettings, Jetsetter, Niumba, SeatGuru, SmarterTravel, Oyster.com, Cruise Critic, Airfarewatchdog, BookingBuddy, SinglePlatform, Bokun.io, Family Vacation Critic, Vacation Home Rentals, Tingo
- Owned by a parent company/group: Tripadvisor
- Evaluation of OTA sales/account opening for suppliers: Difficult
- Some limitations when collaborating with OTA channels: Limited number of accommodations available for sale
- Which is platform where customers can book services?: Website and Mobile app (iOS, Android)
- Does the OTA have an Extranet/ App for supplier/ owners?: Extranet only
- Service fee calculation method: For suppliers
- Minimum sales commission fee for supplier: 12 %
- Payment methods for customers (On frontend website or App): Credit card, E-wallet (by country)
- Type of OTA channel: OTA channel, Meta Search, Aff website/app
- Support contact methods: Ticket, Email, Live Chat, Hotline Call
- Data updated: 07/10/2024
Tripadvisor is one of the world’s largest travel platforms, offering users access to millions of reviews, ratings, and booking services for hotels, restaurants, attractions, and experiences. It operates in many countries and covers a wide range of travel-related services, helping users plan and book their trips more effectively.
Benefits of Booking through Tripadvisor:
- Trusted Reviews and Ratings: Tripadvisor hosts millions of reviews from travelers worldwide, giving users insights into real experiences. This helps make informed decisions about accommodations, restaurants, and activities.
- Wide Selection: Users can find and compare a variety of travel services, including hotels, vacation rentals, restaurants, attractions, and tours, all in one place.
- Competitive Prices: Tripadvisor compares prices from multiple platforms, offering users competitive pricing for their bookings.
- Easy Booking Process: The platform provides a seamless and user-friendly booking experience for accommodations, experiences, and more.
- Trip Planning Tools: Tripadvisor’s features include trip planners, saved itineraries, and suggested activities, making it easier to organize travel.
Benefits of Partnering with Tripadvisor as a Supplier:
- Increased Visibility: By becoming a partner (supplier) on Tripadvisor, businesses like hotels, restaurants, and tour operators gain access to a massive audience of potential travelers. This can lead to higher exposure and customer engagement.
- Access to Reviews: Suppliers can engage with customers through review responses, improving customer satisfaction and managing their online reputation.
- Performance Insights: Tripadvisor provides suppliers with tools to track performance, see customer reviews, and monitor competitive positioning.
- Direct Bookings: Many suppliers have the option to enable direct bookings through Tripadvisor’s platform, making it easy for customers to book without navigating away from the site.
- Marketing Tools: Tripadvisor offers paid advertising and promotional tools to help suppliers boost visibility, reach targeted audiences, and attract more customers.
- Trust and Credibility: Being featured on a well-known platform like Tripadvisor lends credibility to the supplier, which can encourage more bookings.
Partnering with Tripadvisor can lead to increased traffic, better brand recognition, and overall growth for travel-related businesses.
