Today’s travelers are drawn to a wide range of facilities that enhance their travel experience, depending on their preferences and the nature of their trips. Some of the most attractive facilities include:
- High-speed Wi-Fi and Connectivity: Free, reliable internet access is essential for most travelers, especially digital nomads and business travelers.
- Sustainable and Eco-friendly Practices: Many travelers now prioritize accommodations and facilities that emphasize environmental responsibility, such as energy-efficient systems, waste reduction programs, and eco-friendly toiletries.
- Wellness Facilities: Spa services, fitness centers, yoga classes, and wellness retreats are increasingly sought after by travelers looking to relax and rejuvenate.
- Unique and Authentic Experiences: Travelers appreciate facilities that offer authentic local experiences, like cooking classes, cultural tours, or art workshops, giving them deeper insights into the destination’s culture.
- Luxury Amenities: Pools, rooftop bars, high-end restaurants, and concierge services appeal to those seeking luxury and comfort during their stay.
- Family-friendly Options: Facilities with kid-friendly amenities, such as children’s play areas, babysitting services, and family rooms, attract families traveling with young children.
- Pet-friendly Accommodations: As more people travel with pets, pet-friendly facilities offering pet care services, pet menus, and designated areas for pets are in high demand.
- Smart Room Technology: Automation and smart features like keyless entry, voice-activated controls, and smart lighting or temperature systems enhance convenience and appeal to tech-savvy travelers.
- Coworking Spaces: For business travelers or digital nomads, having access to well-equipped coworking spaces with meeting rooms and high-speed internet is a major draw.
- Sustainable Mobility Options: Facilities offering electric vehicle charging stations, bike rentals, and easy access to public transportation appeal to eco-conscious travelers.
These facilities cater to a diverse range of travelers, from those seeking luxury and wellness to digital nomads and eco-conscious tourists.
Top facilities suggest from Agoda
With millions of daily travelers booking on Agoda, we’ve acquired a huge amount of data which can tell us a lot – such as, the most important facilities to offer to travelers!
Tools like PMS (Property Management System) and CM (Channel Manager) only assist lodging establishments in operating more simply, saving time, and being more efficient compared to not using them. However, that is not the root of growth or the challenges faced in the accommodation business. If you want to effectively manage OTA channels and create stable growth, you should have a clear understanding of how OTA platforms operate, such as their nature, operational models, and how they display, calculate displayed prices, and collect prices (after deducting commissions). Of course, larger hotels that want to approach it systematically will do it synchronously from the beginning, but smaller lodging establishments wanting to reduce operational costs should overlook it and focus on optimizing display and providing outstanding customer care.
Source: Agoda – Synthesized by: OTA Lyst
